Frequently Asked Questions
Everything you need to know about your next tech upgrade.
Are your refurbished electronics tested for quality?
Absolutely. Every device at Reboot undergoes a rigorous 50-point diagnostic inspection and is certified by our technicians to ensure 100% functionality before it reaches your door.
What kind of warranty do you offer on devices?
We provide a standard 12-month limited warranty on all hardware, covering any technical defects or malfunctions that occur under normal usage conditions.
How long does shipping take?
Orders are typically processed within 24 hours. Standard shipping takes 3-5 business days, while expedited options are available at checkout for 1-2 day delivery.
What is your return policy?
We offer a 30-day risk-free return window. If you are not satisfied with your purchase, you can return it for a full refund or exchange, provided the item is in its original condition.
Do the smartphones come with chargers and accessories?
To reduce electronic waste, we ship our devices with a high-quality charging cable. Wall adapters and headphones are sold separately unless specified in the product listing.
Are the batteries in used devices still good?
We guarantee that every mobile device shipped has a minimum battery health capacity of 80% or higher. If a battery fails to meet this standard during testing, it is replaced with a brand new one.